15 Psychological Tricks That Can Help You Avoid Awkward Situations

3. If you have angry customers

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It’s always awkward to deal with an angry customer no matter how much you know you’re right. Try putting mirrors behind and around the counter so that people can see themselves during the argument. We don’t like seeing ourselves in this manner, because we don’t like angry people either. It’ll calm them down, creating a space for sensible conversation.

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